Cause and Effect
Analysis:
The team carried out a cause and effect
analysis on all of the issues that were
identified during the measure phase.
We performed this at a scheduled workshop that was an extension of the
weekly team meeting. We used the standard
categories of this tool to try and understand the root cause of each issue:
The team found this tool to be really useful as it helped us to identify a root cause for each issue and propose a recommendation.
Following the cause and effect analysis we gathered all of the information and broke each issue into three categories - Observation, Risk & Recommendation. The team put these into a powerpoint presentation to visually outline each issue. We found this to work well as it helped us to visually display the risks identified and recommendations to improve them. We used the following template to show this information.
Process Map Review and Analysis:
The team mapped the process during the Define/Measure phase. It was now time to carry out a robust review and analysis on the map. The team also identified where there are risks to the process during each step using a basic risk analysis tool. This worked well for the group and created a lot of discussion about what the risks during each step of the process are.
Ideal State process sequence re-mapped and documented:
The ideal state process sequences were re-mapped and documented following the review and analysis. As the team identified where there are risks to the process during each step, we decided to highlight these using warning symbols. This will allow the team to develop the best practice method for each step involved whilst taking these risks into consideration. You can see a screenshot below for each of the symbols that we used and an example of the process map.
Key findings of Analyse phase:
As
a group we conducted an exercise to summarize our findings during the analyze
phase of the project, so we would remain focused as we prepared for the improve
phase. We identified 8 key improvements that we will focus on during the improve phase.
|
Sunday, 24 March 2013
Analyse
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment